PRIVACY POLICY

INTRODUCTION

RL Luxe Consulting Inc. (“RL Luxe Consulting,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we may collect through our website and related services, how we use and protect that information, and how you can contact us.

This policy describes our website as it exists now and is structured so it can be updated as we introduce customer accounts, the RL Luxe Client Vault, and additional features.

By using our website or submitting information to us, you acknowledge the terms of this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of information:

• Contact information voluntarily provided by users, such as name, email address, phone number, and business details submitted through our website forms.
• Information submitted through website forms, including contact inquiries, service requests, and assessment responses.
• Order and transaction information when digital assets or services are purchased, including purchase details and delivery information.
• Communications with RL Luxe Consulting, including emails, messages, and customer support correspondence.
• Basic technical and website usage information, such as browser type, device type, IP address, and pages visited, where this information is made available through standard website hosting or analytics tools.
• Account information once account functionality becomes available, such as login credentials and profile information used to access the RL Luxe Client Vault or other member areas.

HOW WE USE INFORMATION

We use the information we collect to:

• Provide requested services and respond to inquiries
• Fulfill digital purchases and deliver purchased content
• Provide customer support and technical assistance
• Respond to questions, comments, or feedback
• Maintain business and transaction records
• Improve website functionality and user experience
• Protect against misuse, fraud, and security threats
• Meet applicable legal and accounting obligations

PAYMENT PROCESSING

Payment transactions may be processed through third-party payment processors such as Stripe. When a payment is made, the transaction is handled by the payment processor using its own systems and security measures.

RL Luxe Consulting does not store complete payment-card credentials on its own systems. We may receive limited transaction confirmation information from the payment processor, such as the date and amount of the purchase, in order to fulfill orders and maintain business records.

SERVICE PROVIDERS

We may share information with trusted service providers who help us operate our business and website. These providers may include hosting services, email delivery services, payment processors, customer relationship tools, and analytics providers.

Service providers are only permitted to use information as necessary to perform services on our behalf and in accordance with appropriate confidentiality and security obligations.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies or similar technologies as implemented through our hosting platform or standard website tools. These technologies may be used to support basic website functionality, maintain user preferences, or collect limited usage information.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the website function.

MARKETING COMMUNICATIONS

With your consent where required, we may use your contact information to send marketing communications, newsletters, updates, or promotional materials about RL Luxe Consulting products and services.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly. Even if you opt out of marketing messages, we may still send transactional or service-related communications.

DATA RETENTION

We retain information for as long as necessary to provide our services, fulfill the purposes described in this policy, maintain business and financial records, and comply with applicable legal obligations.

When information is no longer needed for these purposes, we will delete or anonymize it in accordance with our internal practices, subject to any legal retention requirements.

INFORMATION SECURITY

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials you create once account functionality becomes available.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or resources. This Privacy Policy applies only to information collected by RL Luxe Consulting. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before providing any information.

CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make material changes, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

CONTACT